Q&A: My Internet Is Running Weirdly and Hardly Working, Help?

Question by jonB: My internet is running weirdly and hardly working, help?
For the past few days my internet has been running really weirdly.

It’s been running very slowly, keeps freezing, I have to try many times for a website to work. When I click on a website it sometimes diverts me to other random websites. Also I can’t access my emails on Yahoo Mail.

I’ve also been getting numerous pop ups, I tried uploading screen shots on several different image hosting sites but none of them are working it just says ‘Done’ in the bottom left corner of the screen but it won’t upload! The pop ups advertise things like ‘Car Insurance, Aspirin Canadian Pharmacy, Cheap Insurance’ and the other pop up I got when I went on Tiny Pics says ‘Looking for photos?, Your Computer under attack! Download anti virus now!, Free Movies Online at…’

I have run MalwareBytes, Spybot Search and Destroy, Panda Cloud, and Norton 2011 anti-virus programmes. Only Norton detected viruses but even when those were removed the problems persists and has even gotten worse.

Can anyone please help me? I don’t know what to do!

Best answer:

Answer by Bob
You have a virus of some kind. Try running your scans in safe mode. If that does not work, save all your files to DVDs or an external hard drive, reformat your hardrive and reinstall your OS.

I know it sucks but it’ll fix you right up.

Know better? Leave your own answer in the comments!

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2 Responses to “Q&A: My Internet Is Running Weirdly and Hardly Working, Help?”

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  1. BandIt2Win says:

    Try this…
    reboot your PC and start tapping the F8 key – at the menu select “safe mode with networking”, use Malwarebytes, UPDATE, quick scan to remove any possible threats.

    also run this full scan

    http://onecare.live.com/site/en-us/default.htm

  2. say word says:

    The normal tricks to get rid of malware isn’t going to work on this one. You need things like combofix, RKUnHooker, TDSSKiller and some others. You really do need to get help with this one. I’ve had it and it took awhile to shake. I suggest you go to bleepingcomputer.com and ask one of the folks there to walk you through the process.

    You won’t be able to get it out without help and trying to do so on your own may mess you OS up and cause you to lose everything.